topic Re: Purchase data in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010136#M703885 <P>That sounds like roaming. Are you in the states?</P> Sat, 01 Jul 2023 15:42:51 GMT dust2dust 2023-07-01T15:42:51Z Purchase data https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010134#M703883 <P>Added $10.00 to purchase data but it did not apply</P> Sat, 01 Jul 2023 15:40:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010134#M703883 Jane48 2023-07-01T15:40:03Z Re: Purchase data https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010136#M703885 <P>That sounds like roaming. Are you in the states?</P> Sat, 01 Jul 2023 15:42:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010136#M703885 dust2dust 2023-07-01T15:42:51Z Re: Purchase data https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010137#M703886 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/301631">@Jane48</a>&nbsp;</P><P>did you buy the correct data ? The only $10 data is for use while in USA.&nbsp; If you want data to us in Canada...you need the in Canada data options.</P><P>added pic</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="add.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/354AA98950BBCE998725EC9BF1AE160A/responsive_peak/images/image_not_found.png" alt="add.jpg" /></span></P> Sat, 01 Jul 2023 15:44:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010137#M703886 hairbag1 2023-07-01T15:44:57Z Re: Purchase data https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010138#M703887 <P>Hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/301631">@Jane48</a>&nbsp;do you see the $10 in Available fund??</P> Sat, 01 Jul 2023 15:45:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010138#M703887 hTideGnow 2023-07-01T15:45:36Z Re: Purchase data https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010139#M703888 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/301631">@Jane48</a>&nbsp;Login My Account again using <STRONG>Incognito mode.&nbsp;</STRONG> check Payment History and see how the transaction shows there</P><P><SPAN><A href="https://myaccount.publicmobile.ca/en/account/payment/payment-history" target="_blank" rel="noopener">https://myaccount.publicmobile.ca/en/account/payment/payment-history</A></SPAN></P> Sat, 01 Jul 2023 15:47:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1010139#M703888 softech 2023-07-01T15:47:26Z Re: Purchase data https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1449047#M988130 <P>Why not? I haven't received the email&nbsp;</P> Mon, 22 Jun 2026 15:17:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1449047#M988130 Mike_s_1976 2026-06-22T15:17:53Z Re: Purchase data https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1449049#M988131 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/615139">@Mike_s_1976</a>&nbsp;</P><P>you tagged on someone's old messages, we cannot help if you don't tell us what was the problem</P> Mon, 22 Jun 2026 15:27:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Purchase-data/m-p/1449049#M988131 hTideGnow 2026-06-22T15:27:49Z