topic Re: 249 Area code not working in Get Support

249 Area code not working

Rockdaddy22 — Tue, 04 Jan 2022 20:12:44 GMT

Pretty simple

Anyone with a provincial only calling plan having trouble calling the 249 area code. It’s a new one I guess, same area as 705.

This is for anyone in Ontario. Apparently Telus has been giving out this area code for new numbers where I live.

I should add, when you have a long distance add on, it works. So the system is treating the number like an out of province area code.

Re: 249 Area code not working

Luddite — Sun, 31 Dec 2017 19:08:28 GMT

Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation.

Re: 249 Area code not working

Rockdaddy22 — Sun, 31 Dec 2017 19:09:08 GMT

Lol

Re: 249 Area code not working

zhadj030 — Sun, 31 Dec 2017 22:55:21 GMT

@Luddite wrote:
Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation.

LMAO

Re: 249 Area code not working

will13am — Mon, 01 Jan 2018 03:00:22 GMT

According to this site, the area code has been introduced many years ago. You'd think whatever database the Telus uses should be identical to Public Mobile. Stranger things have happened like with toll free numbers sometimes not going through because it is thought to be a long distance call.

https://www.areacodelocations.info/news/new-ontario-area-code-249/

Re: 249 Area code not working

will13am — Mon, 01 Jan 2018 03:02:08 GMT

@zhadj030 wrote:
@Luddite wrote:
Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation.
LMAO

I will do on better, ROFLMAO.

Re: 249 Area code not working

computergeek541 — Mon, 01 Jan 2018 03:27:31 GMT

lol

Rockdaddy obviously knows that only moderators can fix something like this. I'm almost certain that Luddite was joking.

With all these issues with Public Mobile's provincial calling, I'm wondering if it's time that Public includes national-wide calling on all plans.

Re: 249 Area code not working

Rabbi — Mon, 01 Jan 2018 19:49:40 GMT

@Rockdaddy22 please remember always to accept as solution ho help you out

Re: 249 Area code not working

srlawren — Tue, 02 Jan 2018 17:40:34 GMT

@computergeek541 wrote:

With all these issues with Public Mobile's provincial calling, I'm wondering if it's time that Public includes national-wide calling on all plans.

@computergeek541 yes, I think this would be wise and would eliminate so much confusion and angst. Texting and data are Canada-wide; all talk should be too. IMHO.

Re: 249 Area code not working

stonechucker — Tue, 02 Jan 2018 18:45:07 GMT

Kind of like going back to Local vs. Long Distance if you ask me.

Although I do not call outsdie of my Province on a regular basis, this would be a great fix for the calls that are *not long distance*, IF THEY WERE TO INCLUDE LOCAL CALLLING AREAS too.

But of course, a Local calling area would most likely need to be revised just as often, as new area code overlays are becoming very frequent, and not all local exchanges are updated at the time of the new area codes being applied.

Re: 249 Area code not working

marsbar — Thu, 04 Jan 2018 22:48:23 GMT

I'll one-up with a ROFLCOPTER

Re: 249 Area code not working

Rockdaddy22 — Fri, 05 Jan 2018 00:55:38 GMT

@CS_Agent any news on this situation?

Re: 249 Area code not working

zhadj030 — Sun, 07 Jan 2018 15:26:18 GMT

@marsbar wrote:
I'll one-up with a ROFLCOPTER

Here FTFY

Re: 249 Area code not working

Rockdaddy22 — Thu, 11 Jan 2018 11:46:33 GMT

@CS_Agent this is my second time tagging you guys. This is affecting many people in my area and is kind of ridiculous. Any news at all on this situation would be great.

Re: 249 Area code not working

Rockdaddy22 — Mon, 15 Jan 2018 00:44:46 GMT

Third time tagging @CS_Agent about this widespread issue. I encountered a local realtor who has a 249 number, I can’t contact her without using my long distance minutes. People who don’t have a long distance add on, can’t call at all. Please let me know if you guys are working on this situation.

Re: 249 Area code not working

Shazia_K — Mon, 15 Jan 2018 14:31:21 GMT

Good morning @Rockdaddy22,

Thank you for reaching out to us, I'm sorry that no one responded here.

I will be glad to assist you with this, can I please know if this is happening on all 249 numbers or only one specific phone number?

Please send me a private message with your phone number and a little more detail about this ongoing issue.

Thanks,

Shazia