topic Rewards by using referral code in Get Support

Rewards by using referral code

foreverdream99 — Wed, 28 Jun 2023 18:23:52 GMT

I am a new customer with public Mobile. I used my friend's referral code and heard that I should be receiving a one time rewards of 10 points. But it has been 2 weeks since my activation and I still haven't received. When will I receive the rewards? Thanks

Re: Rewards by using referral code

Handy1 — Wed, 28 Jun 2023 18:26:04 GMT

@foreverdream99 You should have seen that $10 credit with in 72 hours of activation . Please message support to investigate

message support directly

while your already here and logged in the community you can send a private message To CS_Agents click

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

adding check available funds

Re: Rewards by using referral code

softech — Wed, 28 Jun 2023 18:26:12 GMT

@foreverdream99

did you check if the $10 is already on your My Account?

https://myaccount.publicmobile.ca/en/account/overview

If not, you can open ticket with PM support and have them confirm :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Rewards by using referral code

BKNS27 — Wed, 28 Jun 2023 18:32:45 GMT

@foreverdream99

No, you will receive a one time $10 credit in your account within 3 days and your friend will receive 1 point/month in a couple of days.

Re: Rewards by using referral code

foreverdream99 — Wed, 28 Jun 2023 18:33:33 GMT

Thanks so much for your quick response. Just logged in to my account and yes, I saw $10 credit there. I was checking the rewards points previously and couldn't find it.

Re: Rewards by using referral code

foreverdream99 — Wed, 28 Jun 2023 18:34:10 GMT

Saw the $10 credit balance now. Thank you!