topic Re: Request bill with HST in Get Support

Request bill with HST

Lynn1217 — Wed, 28 Jun 2023 17:24:36 GMT

Who do I request a copy of my June bill with HST

Re: Request bill with HST

softech — Wed, 28 Jun 2023 17:33:34 GMT

Go to My Account, Payment history. ( https://myaccount.publicmobile.ca/en/account/payment/payment-history ) There is a download invoice option for each transaction. The invoice there will have the tax included

Re: Request bill with HST

Handy1 — Wed, 28 Jun 2023 17:34:17 GMT

@Lynn1217 You can download your payment history in my account . Bottom of main page (over view) and tab payment history and you see option to download the bills

Re: Request bill with HST

Lynn1217 — Wed, 28 Jun 2023 19:10:30 GMT

I need an invoice with HST not a payment summary. I usually email someone and they get it smiled to me on 30 days. Butvtge system seems to have changed and not sure who to ask.

Re: Request bill with HST

Handy1 — Wed, 28 Jun 2023 19:15:07 GMT

@Lynn1217 You can get a more official looking one from support please

message support directly

while your already here and logged in the community you can send a private message To CS_Agents click

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Request bill with HST

dust2dust — Wed, 28 Jun 2023 19:20:42 GMT

Yeah I thought it had all that information. Seems not anymore. I guess you have to contact support.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Request bill with HST

Lynn1217 — Wed, 28 Jun 2023 19:30:11 GMT

When I click on that link there is r a message box to send someone a message. Do we have to creat a new account to send a message.

Re: Request bill with HST

Handy1 — Wed, 28 Jun 2023 19:31:18 GMT

@Lynn1217 No that’s a direct link to support just message them and they will reply there to you and get everything straighten out

Re: Request bill with HST

Lynn1217 — Wed, 28 Jun 2023 19:32:38 GMT

It seemed to have worked this time. I sent a message

Re: Request bill with HST

dust2dust — Wed, 28 Jun 2023 19:37:45 GMT

It's a lot like email but it's not. You might get notifications of replies in email but then you have to come back here to deal with it.