topic Re: Community Posts all listed as UNREAD in Get Support

Community Posts all listed as UNREAD

esjliv — Wed, 28 Jun 2023 14:09:24 GMT

All my Community posts are listed as UNREAD now, no matter if I have opened them or not. Has anyone found a setting to turn this on or off anywhere?

And before you tell me to do this, I have already asked CSA about it; hopefully they added it to a 'to do' list.

Re: Community Posts all listed as UNREAD

softech — Wed, 28 Jun 2023 14:14:20 GMT

@esjliv logoff and log back onto Community

could be good news. maybe they refreshed your Community account to fix your alert/notification issues

Re: Community Posts all listed as UNREAD

BKNS27 — Wed, 28 Jun 2023 14:14:47 GMT

@esjliv

I’ve noticed this since the new launch of the website and app. Couldn’t find it in the settings.

Re: Community Posts all listed as UNREAD

Handy1 — Wed, 28 Jun 2023 14:15:34 GMT

@esjliv I have not noticed this myself . So maybe just another glitch in the system . And since you already have the smarts to ask support . I’m afraid I have nothing left LOL

Re: Community Posts all listed as UNREAD

softech — Wed, 28 Jun 2023 14:17:08 GMT

@esjliv .. and see if the correct notification is popping up now

Re: Community Posts all listed as UNREAD

esjliv — Wed, 28 Jun 2023 14:17:36 GMT

@softech wrote:
@esjliv logoff and log back onto Community
could be good news. maybe they refreshed your Community account to fix your alert/notification issues

@softech - are you saying you do show Read and Unread posts?

Re: Community Posts all listed as UNREAD

esjliv — Wed, 28 Jun 2023 14:18:07 GMT

@Handy1 wrote:
@esjliv I have not noticed this myself . So maybe just another glitch in the system . And since you already have the smarts to ask support . I’m afraid I have nothing left LOL

@Handy1 - you also show READ and UNREAD posts??

Re: Community Posts all listed as UNREAD

Handy1 — Wed, 28 Jun 2023 14:20:41 GMT

@esjliv Mine shows nothing just the posts . Not read or unread

Re: Community Posts all listed as UNREAD

esjliv — Wed, 28 Jun 2023 14:21:15 GMT

@Handy1 ok, same.

Re: Community Posts all listed as UNREAD

esjliv — Wed, 28 Jun 2023 14:25:16 GMT

@softech wrote:
@esjliv logoff and log back onto Community
could be good news. maybe they refreshed your Community account to fix your alert/notification issues

@softech - log out and back in didn't help. And different browsers are the same.

Re: Community Posts all listed as UNREAD

esjliv — Wed, 28 Jun 2023 14:30:22 GMT

@Handy1 wrote:
@esjliv Mine shows nothing just the posts . Not read or unread

Not sure if this matters you are showing a screenshot of under your profile here, right? https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/269452

But is it the same as here for you too: https://productioncommunity.publicmobile.ca/t5/Public-Mobile-Community/ct-p/Public_Mobile_Community

edit, forgot to tag you @Handy1

Re: Community Posts all listed as UNREAD

softech — Wed, 28 Jun 2023 14:31:25 GMT

@esjliv i don't see any Read or Unread on that page. Every post showing there the same for me

Re: Community Posts all listed as UNREAD

esjliv — Wed, 28 Jun 2023 14:33:08 GMT

@softech wrote:
@esjliv .. and see if the correct notification is popping up now

And YES, as of this morning my bravos are showing in my bell icon again, AND also I see MY PROFILE listed under my Avatar (in desktop/laptop) @softech 🙂

Re: Community Posts all listed as UNREAD

softech — Wed, 28 Jun 2023 14:34:52 GMT

@esjliv yes, what you got then is a result of the refresh of your Community id

Welcome back. And you should see lots of Bravos now , probably one more soon 🙂

Re: Community Posts all listed as UNREAD

Handy1 — Wed, 28 Jun 2023 14:36:46 GMT

@esjliv Your first link takes me to profile as in my first image .your second links just brings me to get support page

Add sorry for double image . Not sure how I fumbled that lol

Re: Community Posts all listed as UNREAD

esjliv — Wed, 28 Jun 2023 14:38:55 GMT

@Handy1 yes, I was just confirming you also see all UNREAD under the Support section too (and not just your profile section). 🙂

Re: Community Posts all listed as UNREAD

hairbag1 — Wed, 28 Jun 2023 15:37:01 GMT

@esjliv

we're able to tag your username now. Should be good now until the next "upgrade". 😎

Re: Community Posts all listed as UNREAD

softech — Wed, 28 Jun 2023 15:47:01 GMT

@hairbag1 we still cannot tag you on a post that you are not there

you sure your profile has nothing else wrong?

@esjliv and myself had some issues, bravo notifications not working and My Profile not on our Avatar, and the tagging on posts that we were not there already won't work. PM refreshed our profile and then issues were resolved. Maybe you need to open ticket with support to have your Community profile refreshed too?

Re: Community Posts all listed as UNREAD

J_PM — Wed, 28 Jun 2023 16:16:16 GMT

Hey Everyone - we are working through these glitches with our platform technical team. We will reach out to impacted users with further updates as they become available.

Re: Community Posts all listed as UNREAD

Handy1 — Wed, 28 Jun 2023 16:18:14 GMT

@softech @I can still @hairbag1