https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007968#M702217 <P>I pay several accounts using the same name and card number&nbsp; &nbsp; there isn't a place on the payment page to insert name on card because the account name is my daughter's and different</P><P>&nbsp;</P> Tue, 27 Jun 2023 19:45:57 GMT kimmcde27 2023-06-27T19:45:57Z https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007963#M702213 <P>refuses payment for new activation&nbsp; wasted two hours so far&nbsp;</P><P>&nbsp;</P> Tue, 27 Jun 2023 19:36:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007963#M702213 kimmcde27 2023-06-27T19:36:18Z https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007964#M702214 <P>Yes it is. Ridiculously slow. So slow that you have to wait a bit to make sure it's not going to suddenly show something.</P><P>Is this a Canadian or American issued credit card using a Canadian or American billing address?</P> Tue, 27 Jun 2023 19:40:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007964#M702214 dust2dust 2023-06-27T19:40:41Z https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007965#M702215 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/300374">@kimmcde27</a>&nbsp;if you don't mind, wait a full hour before you try again.&nbsp; If you are using we, try using Incgonito mode.&nbsp; If using app, clear cache and clear data and try again</P><P>Make sure you have the correct name, address and postal code.&nbsp; There was an experience from one user that the name has a special character and he needs to use initials to get it working.&nbsp; And also the postal code, make sure it matches the address</P> Tue, 27 Jun 2023 19:41:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007965#M702215 softech 2023-06-27T19:41:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007966#M702216 <P>this is my 5th line in canada and when it comes to review and pay it will not accept my card even though 10 minutes earlier I paid another public account&nbsp; ty</P><P>&nbsp;</P> Tue, 27 Jun 2023 19:43:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007966#M702216 kimmcde27 2023-06-27T19:43:55Z https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007968#M702217 <P>I pay several accounts using the same name and card number&nbsp; &nbsp; there isn't a place on the payment page to insert name on card because the account name is my daughter's and different</P><P>&nbsp;</P> Tue, 27 Jun 2023 19:45:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007968#M702217 kimmcde27 2023-06-27T19:45:57Z https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007969#M702218 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/300374">@kimmcde27</a>&nbsp;you sure it's not a decline on the CC side? sometimes CC see two transactions with the same account, they will decline it</P><P>Also, it could also be a fraud lock feature in PM side,&nbsp; that's why wait an hour to try again&nbsp;</P> Tue, 27 Jun 2023 19:46:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007969#M702218 softech 2023-06-27T19:46:21Z https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007974#M702223 <P>Thanks but no, different amounts. when paying for a new account it only lets me insert card number ,expiry ,cvc and postal code&nbsp; . I tried two different card same result&nbsp; thanks any way. Going to research moving all five numbers to another provider when I have time&nbsp; &nbsp;</P> Tue, 27 Jun 2023 19:58:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007974#M702223 kimmcde27 2023-06-27T19:58:10Z https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007978#M702226 <P>I second the fraud lock hour wait.</P> Tue, 27 Jun 2023 20:04:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1007978#M702226 dust2dust 2023-06-27T20:04:46Z https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1008244#M702438 <P>ty&nbsp; &nbsp; they now took payment but won't activate account&nbsp; &nbsp; unbelievable torture&nbsp;</P> Wed, 28 Jun 2023 01:29:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/revtew-and-pay-for-new-account-and-it-refuses-my-valid-credit/m-p/1008244#M702438 kimmcde27 2023-06-28T01:29:04Z