topic Re: Autopay in Get Support

Autopay

Edal — Tue, 27 Jun 2023 15:48:22 GMT

Hi,

I thought there was a $1.00 credit applied to every monthly payment for being in autopay. I haven't seen those credits. Did I have the wrong info on this?

Thanks.

Re: Autopay

Meow — Tue, 27 Jun 2023 15:50:08 GMT

Autopay credit is available to OLD customers (before 2022). New customers do not get this credit.

And it is $2 for every renewal.

Re: Autopay

Edal — Tue, 27 Jun 2023 15:57:24 GMT

Thank you Meow.

Edal

Re: Autopay

hairbag1 — Tue, 27 Jun 2023 16:13:13 GMT

@Edal

did you activate your PM account after January 2022 ? If so, you are enrolled in Points rather than old Reward.

added link..

https://www.publicmobile.ca/en/bc/get-help/articles/public-points

Re: Autopay

BKNS27 — Tue, 27 Jun 2023 16:11:50 GMT

@Edal

If you activated your SIM after January 25/22, you will be on the Points system which will give you 5% of your month bill in points. Once you have 15 points, you can redeem it for a $15 credit off your bill.

You can also redeem points for add-on and contests.

Re: Autopay

dust2dust — Tue, 27 Jun 2023 16:49:13 GMT

Did you get any messages or emails from here mentioning something about an autopay amount when you signed up?

Re: Autopay

Edal — Tue, 27 Jun 2023 17:12:49 GMT

I don't think so. I remember having seen that on the website.

Re: Autopay

hTideGnow — Tue, 27 Jun 2023 17:15:56 GMT

HI @Edal there is no longer autopay discount., you will ear 5% of points in Public Point.

Re: Autopay

dust2dust — Tue, 27 Jun 2023 17:16:25 GMT

I was trying to find where you might have seen it after signing up. Like a welcome email or something.

Re: Autopay

KiBo — Fri, 11 Aug 2023 13:14:14 GMT

Check in the rewards section.

Re: Autopay

Edal — Sat, 12 Aug 2023 21:06:29 GMT

Thank you!