topic Re: @CS_Agent in Get Support

@CS_Agent

Katarzyna — Mon, 26 Jun 2023 21:59:25 GMT

I requested a refund and it was confirmed. It’s more than 2 weeks and I’m wondering why my refund hasn’t been given yet. Wanna make sure it’s in the process of coming in.

Re: @CS_Agent

softech — Mon, 26 Jun 2023 21:59:11 GMT

@Katarzyna did you talk to support again? we are just customers here in the forum so we really cannot help much with refund. Please reply on the same message you had with support and ask for update with the refund status

Re: @CS_Agent

Handy1 — Mon, 26 Jun 2023 22:00:20 GMT

@Katarzyna You need to confirm that with support

message support directly

while your already here and logged in the community you can send a private message To CS_Agents click

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: @CS_Agent

dust2dust — Mon, 26 Jun 2023 22:04:30 GMT

It's a crappy thing with corporations. They'll take your money in a flash. But they'll take their sweet time giving it back. It used to be said here that refunds could take over a month which would take it past a renewal and so just leave the money there.