topic Transfer cell # in Get Support

Transfer cell #

Wingnut62 — Mon, 26 Jun 2023 21:32:51 GMT

Trying to transfer old cell number. My previous cell company sent me a transfer request email. I had 90 minutes to reply. Missed timeline and transfer request cancelled. Have spent 4 hours trying to get someone to help me.

Re: Transfer cell #

Handy1 — Mon, 26 Jun 2023 21:35:19 GMT

@Wingnut62 No worry . There a number for live support to help fix . Will send private message as we not allowed to post it here

Re: Transfer cell #

Wingnut62 — Mon, 26 Jun 2023 21:42:13 GMT

So where are you sending me a private message,? For the love of god could someone just call me,? I am ready to quit public cell i am so frustrated.

Re: Transfer cell #

softech — Mon, 26 Jun 2023 21:42:59 GMT

@Wingnut62

I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

Re: Transfer cell #

Wingnut62 — Mon, 26 Jun 2023 21:50:18 GMT

Number u sent is to koodoo. I am with public cellular . What is their ,#?

Re: Transfer cell #

dust2dust — Mon, 26 Jun 2023 21:51:26 GMT

It's the same number.

Re: Transfer cell #

softech — Mon, 26 Jun 2023 21:51:44 GMT

@Wingnut62 check the private message I sent here https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

It is a Telus/PM porting centre. They share the centre as Telus owns PM

Re: Transfer cell #

Luddite — Thu, 06 Jul 2023 18:01:07 GMT

@softech FYI: the little envelope is invisible on my phone and iPad unless I seriously reduce the font size. Easier to see by tapping my avatar.