topic Re: Payment in Get Support

Payment

Maya3 — Mon, 26 Jun 2023 20:33:23 GMT

Hi, I received a text saying that I needed to update my credit card for auto-pay. Found this strange seeing I have not changed my credit card. Did anyone else receive this or is it a scam? I know someone who has been with pm for 5 years and hasn't received anything like this before. Thanks in advance.

Re: Payment

Handy1 — Mon, 26 Jun 2023 20:37:10 GMT

@Maya3 Maybe check your credit card is it about to expire . Want to make sure it won’t before your next renewal . Or you plan won’t renew

Re: Payment

will13am — Mon, 26 Jun 2023 20:41:00 GMT

@Maya3 , is the text from a short code or 10 digit phone number. Public Mobile usually sends SMS via 611 and 5129.

Re: Payment

Maya3 — Mon, 26 Jun 2023 20:56:42 GMT

Thanks Handy 1 for that suggestion. You were right didn't have my card activated

Re: Payment

Chalupa_Batman — Mon, 26 Jun 2023 20:59:37 GMT

Funny you say that. My new card came in the mail today as my credit card expires next month. Thanks for inadvertently reminding me.