topic Re: How to change plan? in Get Support

How to change plan?

tehowennathe — Tue, 04 Jan 2022 20:11:59 GMT

Been thinking about changing plan but my self serve account says rate plan change not available online. How do I change it if not available online? Says call *611 but there is no option.

Re: How to change plan?

mimmo — Thu, 28 Dec 2017 14:27:32 GMT

what plan are you on? ( are you a legasy or pioneer plan?)

You can always just contact the mods with your request

Contact the Moderator_Team by clicking here.

In your message include:
- account email address , pin number if possible
- PM phone number
- explanation of what is happening or a link to this thread

Re: How to change plan?

ShawnC13 — Thu, 28 Dec 2017 14:27:40 GMT

@tehowennathe, you must be on a legacy plan. The only way for you to change plans is to call in. The reason for this is any change in your plan and you will no longer have access to the call centre and they want to speak with you to make sure you understand this and it is what you want.

Re: How to change plan?

Rabbi — Thu, 28 Dec 2017 17:58:49 GMT

one of my freinds have the same think hi call 611 and wait 1 hour to speak and thay help him nice

Re: How to change plan?

Rabbi — Thu, 28 Dec 2017 20:55:26 GMT

@tehowennathe please remember always to accept as solution ho help you out

Re: How to change plan?

stonechucker — Fri, 29 Dec 2017 03:26:27 GMT

@Rabbi, a reminder is not required to accept a solution. The forum already asks the OP after a number of days of inactivity on the thread.