topic Mms issue in Get Support

Mms issue

Chelly21 — Fri, 23 Jun 2023 23:20:48 GMT

I just switched to public mobile yesterday and my phone hasn't been allowing me to send mms messages and whenever I try to submit a ticket I keep getting am error code. I've followed the instructions provided in the chatbox but still havent resolved the issue.

Re: Mms issue

dust2dust — Fri, 23 Jun 2023 23:23:01 GMT

Did you turn on cell data? Android or iphone?

Re: Mms issue

Handy1 — Fri, 23 Jun 2023 23:23:03 GMT

@Chelly21 chat box isn’t working properly try this

message support directly

while your already here and logged in the community you can send a private message To CS_Agents click

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Mms issue

softech — Fri, 23 Jun 2023 23:23:47 GMT

@Chelly21 did you turn 9m Mobile data when sending MMS?

If that does not work still, try to click Reset All networks and see if it helps