topic Re: What If I Use Up My Data in Get Support

What If I Use Up My Data

Sherry1313 — Tue, 04 Jan 2022 20:11:56 GMT

If I use up all my data (which is around 6GB) before my renewal date, will PM stop my internet connection or charge me for using extra data?

If I should set up the option, how should I do it?

Thanks.

Re: What If I Use Up My Data

ShawnC13 — Thu, 28 Dec 2017 14:23:12 GMT

@Sherry1313, if you use up your plan data it will stop and you will not have access to cellular data. You can't setup to be charged for overages as PM is a pre-paid service. You will have a few options if you run into this.

Just use wifi until your plan renews.
Purchase a data addon
Put enough money on your account to cover your plan again and private message the Moderators to renew your plan early.

Re: What If I Use Up My Data

mimmo — Thu, 28 Dec 2017 14:31:17 GMT

I ususally suggest renewing your plan early as the data addon is quite costly 1gb for $30, so depending on your estimated usage /plan you get more bang for your money by renewing early.

Re: What If I Use Up My Data

ShawnC13 — Thu, 28 Dec 2017 14:42:33 GMT

@Sherry1313 and @mimmo, the early renewal can be costly as well if you are constantly doing this you are losing out on your 90 days and like mimmo said it depends on how much data you need to get to your next renewal. A 1GB addon does not expire and can be carried over until fully used up. So if you only need a little bit to get you to your plan date consider that as then you will have th remainder available to you in the future for when you need it again instead of renewing early again. If you are constantly renewing early you should look at a plan change with a bigger data bucket.

Re: What If I Use Up My Data

Sherry1313 — Thu, 28 Dec 2017 15:00:39 GMT

I prefer my data to be stopped. I don't like to be charged for using extra cellular data. But I'm on preauthorized monthly payment (autopay). So will the data still stop if I use up my plan data? That's I want to happen.

I just have a few days left to get to my plan date.

Re: What If I Use Up My Data

ShawnC13 — Thu, 28 Dec 2017 15:08:11 GMT

@Sherry1313, yes your data will just stop even if you are on autopay. That is only plan renewal on your renewal date.

Re: What If I Use Up My Data

will13am — Thu, 28 Dec 2017 15:43:39 GMT

@Sherry1313, if you are using an android device, I recommend installing the data witness PM app to help with data usage management. It's made specifically for 30 and 90 day cycles by a Public Mobile customer @IWIK for the benefit of all users.

https://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0ahUKEwiKsKPmha3YAhVFK1AKHb1YC_4QFggnMAA&url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.iwik.datawitnesspm%26hl%3Den&usg=AOvVaw2nEdsuw1Wmg0hOmR7DeJkb

Re: What If I Use Up My Data

srlawren — Fri, 29 Dec 2017 18:10:35 GMT

More info on Data Witness can be found here: https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/IWIK-s-quot-Data-Witness-quot-for-Android-Getting-started-and/m-p/58970#M7243

Re: What If I Use Up My Data

terrif — Sun, 15 Jul 2018 00:06:08 GMT

I see this post is from 2017. Is this information still the same? Thanks!

Re: What If I Use Up My Data

NDesai — Sun, 15 Jul 2018 00:10:45 GMT

@terrif wrote:
I see this post is from 2017. Is this information still the same? Thanks!

Yes, still the same.