topic Re: Text and data issues in Get Support

Text and data issues

Prooney2042 — Tue, 04 Jan 2022 20:11:54 GMT

I have 2 issues

1. My text works to in province numbers but not out of province Canadian numbers or my wife’s American number.

2. I purchased a 200mb add on when my data ran out and then my maps and internet started working again but messenger, Facebook SoundCloud and all other apps won’t work

Re: Text and data issues

Luddite — Thu, 28 Dec 2017 01:16:43 GMT

Strange. Is your account new? Are you transferring a number from another carrier?

Try rebooting the phones, and a simple test of swapping the SIM cards between the phones.

Re: Text and data issues

Prooney2042 — Fri, 05 Jan 2018 00:01:48 GMT

Hi there thanks for the help. I tried all that but no success. I just started my next month of billing and everything is working fine now. Not too sure what the deal was.

Re: Text and data issues

edmonch2013 — Mon, 08 Jan 2018 17:33:34 GMT

Did you setup data restriction on your phone when over limited.