topic Re: Time of Call Shows Incorrectly in Usage History in Get Support

Time of Call Shows Incorrectly in Usage History

Hollinger — Fri, 23 Jun 2023 16:20:01 GMT

For example, a call I made at 09:00 am PST shows as 06:00 am.

Re: Time of Call Shows Incorrectly in Usage History

dust2dust — Fri, 23 Jun 2023 16:24:37 GMT

Yup. Yet another bug. Just more evidence of lack of testing.

Re: Time of Call Shows Incorrectly in Usage History

hTideGnow — Fri, 23 Jun 2023 16:27:23 GMT

HI @Hollinger

since this My Account upgrade? or it just start showing wrong time today?

If you meant 6am PST call showing as 9am, it makes sense, but the other way around. 🤔

Re: Time of Call Shows Incorrectly in Usage History

dust2dust — Fri, 23 Jun 2023 16:35:57 GMT

@hTideGnow- Are you outside eastern time? If so, try it. Yes, it's reversed. It used to make some sense with some of the timestamps being eastern time.

Re: Time of Call Shows Incorrectly in Usage History

Hollinger — Fri, 23 Jun 2023 16:38:31 GMT

9am PST shows as 6am.

Rarely check my usage history so don't know when it started.

In the past, a 9am PST call would show as 12pm EST

Re: Time of Call Shows Incorrectly in Usage History

maximum_gato — Fri, 23 Jun 2023 17:28:12 GMT

@Hollinger

It started at the overhaul.....calls used to be in local time and text messages in eastern time. Now messages are in local time and calls are 3 hours (for me in bc) behind..... .....Hawaiian/Aleutian time. Hot and cold....that's how it goes at public mobile?!!