topic Re: Subscription promo in Get Support

Subscription promo

Jasmine_25 — Sat, 24 Jun 2023 05:10:24 GMT

M I need to speak to an agent regarding available subscription promo and best subscription suggestions. The one I’m currently using isn’t very good.

Re: Subscription promo

softech — Fri, 23 Jun 2023 13:32:31 GMT

@Jasmine_25 this is the community, we are customers like you . Maybe you can share your situation and we can advise

or if you like, you can of course message support and discuss with them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Subscription promo

mojorising — Fri, 23 Jun 2023 13:35:08 GMT

You can send a message to CS_Agent by clicking on the mail icon on the top right corner. As for suggestions, what is your usage like? Do you use a lot of data and talk, or not much on a monthly basis?

Re: Subscription promo

Jasmine_25 — Fri, 23 Jun 2023 13:38:20 GMT

Thank you from the explanation. And I use more data and my current plan only offer 3GB per month which isn’t enough for me

Re: Subscription promo

nomaE — Fri, 23 Jun 2023 13:42:02 GMT

Yeah sorry the agents are very hard to get hold of but you can try the chat bot

https://widget.telus.tiia.ai/libs/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&lang=en&toggle=false

Re: Subscription promo

softech — Fri, 23 Jun 2023 13:41:26 GMT

@Jasmine_25

check the plans here

https://www.publicmobile.ca/en/ab/plans

The best one in terms of the price is the $39 plan for 20GB. I belive you are now paying for $35, so it is just $4 difference and you have a lot more data. Start with that one, I think

There is another good one for $44 - 30GB if you need a lot more data.

So, both $39 and $44 plans should suit your needs

Re: Subscription promo

Handy1 — Fri, 23 Jun 2023 13:42:23 GMT

@Jasmine_25 There’s a promo plan right now 20GB for $39 . Just make plan change for next renewal and not immediately or you loose money on your current cycle

Re: Subscription promo

mojorising — Fri, 23 Jun 2023 13:43:27 GMT

In the "Shop" section of the site there are a lot of plans to choose from. if you contact a CS_Agent they will most likely refer you to this.