topic Re: No points from referral in Get Support

No points from referral

nomaE — Fri, 23 Jun 2023 13:06:51 GMT

I used a referral code from a friend and it said it was going to give me 10 public points but I don't see them on the app or on the website?

Re: No points from referral

softech — Fri, 23 Jun 2023 13:08:34 GMT

@nomaE you will actually get $10 credit instead of 10 points. The $10 will be added to your My Account as Available Fund within 72 hours.

Has it been 72 hours yet? if not, please wait the full 72 hours. If it has been 72 hours, check My Account again and see if you see the $10 there in Available Fund

https://myaccount.publicmobile.ca/en/account/overview

if you still don't see the $10 after 72 hours, please message PM support by direct message here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: No points from referral

Handy1 — Fri, 23 Jun 2023 13:15:01 GMT

@nomaE If you entered the referral code correctly you should get $10 with in 72 hours of activation . In you available funds

Re: No points from referral

frostyfire22 — Fri, 23 Jun 2023 15:03:07 GMT

It took a couple of days to get the $10