topic Re: Sim activation without app in Get Support

Sim activation without app

No2 — Thu, 22 Jun 2023 20:54:43 GMT

My new account is in the pre-activation stage waiting for delivery of sim from PM. When I sign on to PM self-serve account I just get a message to resume activation by downloading PM app.

How do I complete activation without app?

Re: Sim activation without app

Handy1 — Thu, 22 Jun 2023 20:56:50 GMT

@No2 I don’t think you can any more . It want to redirect you there on the end of activation to grant full access to your phone and number

Re: Sim activation without app

No2 — Thu, 22 Jun 2023 21:02:28 GMT

Will I be able to reset my phone to factory after PM activation and connect?

Re: Sim activation without app

Handy1 — Thu, 22 Jun 2023 21:03:53 GMT

@No2 Yes

Re: Sim activation without app

No2 — Thu, 22 Jun 2023 21:10:41 GMT

Thank you for your help with my sim activation questions.

I have not received the sim that I ordered with my new plan. Want to activate with spare unused sim that I have on hand. Does it matter which sim I activate on the new plan or must I activate with sim on order?

Re: Sim activation without app

softech — Thu, 22 Jun 2023 21:11:27 GMT

@No2 doesn't matter. So, you can use your spare sim, AS LONG AS that is a new sim card that never been used , never been activated

Re: Sim activation without app

Handy1 — Thu, 22 Jun 2023 21:12:25 GMT

@No2 No You can use any unused SIM card . And you need SIM card to activate anyways

Re: Sim activation without app

No2 — Thu, 22 Jun 2023 22:33:04 GMT

To activate with the app, do I need to insert the sim in the phone or can I activate with just the sim number over wifi?

Re: Sim activation without app

softech — Thu, 22 Jun 2023 22:35:57 GMT

@No2 you don't need the new sim in a phone, you can just enter the sim number and activate over Wifi

Re: Sim activation without app

No2 — Fri, 23 Jun 2023 01:28:27 GMT

I attempted to activate without new sim card in phone. Picked a new number, entered sim number. Number is activated but requires 2 factor authentication. 6 digit code is sent to unknown phone number not in service. Have ticket open to resend code to my new number