topic Re: Data in Get Support

Data

Gigii — Thu, 22 Jun 2023 19:16:18 GMT

I just started with Public mobile 2 days ago. I have 20 gb of data but it’s showing red ? And a minus

Re: Data

softech — Thu, 22 Jun 2023 19:21:08 GMT

@Gigii no worry, that is a negative counter but just a glitch. Many of us have this toda, too. Expect to see this this fixed soon

Re: Data

esjliv — Thu, 22 Jun 2023 19:22:46 GMT

@Gigii - if you are wondering what remaining data you have left, call 611 to check the balance until My Account gets fixed. 611 will give you the remaining balance of any plan + addon data you have remaining.

Re: Data

softech — Thu, 22 Jun 2023 20:57:24 GMT

@Gigii

issue acknowledged by PM and will be resolved soon:

https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Data-Usage-Dashboard-Issue/m...