topic Data usage question in Get Support

Data usage question

Glo1 — Thu, 22 Jun 2023 16:10:53 GMT

Can anyone explain what this means? I don’t understand and I really hope I’m not being charged extra for this. Please can a mod or someone let me know ? I don’t want to be hit with a huge bill.

Re: Data usage question

softech — Thu, 22 Jun 2023 16:12:02 GMT

@Glo1 no worry, you are not the only one. Many have this issue today. It is just another glitch. With so many have that problem, I believe PM will fix this soon

And, no worry, you wont' got charge extra... and you should still have data use no problem

Re: Data usage question

Glo1 — Thu, 22 Jun 2023 16:13:24 GMT

Ok thank god! Lol thanks for the quick reply

Re: Data usage question

hTideGnow — Thu, 22 Jun 2023 16:13:36 GMT

HI @Glo1

I have the SAME problem!!

Apparently many see these negative values. But my data working.

No, no overage charge here, Prepaid 🙂

Re: Data usage question

Glo1 — Thu, 22 Jun 2023 16:18:18 GMT

Good to know! Thanks for letting me know!

Re: Data usage question

Handy1 — Thu, 22 Jun 2023 16:25:59 GMT

@Glo1 It’s just a glitch many users are waking up today . No need to worry so long as services are still working . Should be fixed soon

Re: Data usage question

Glo1 — Thu, 22 Jun 2023 16:32:27 GMT

Thank u!