topic Re: -915gb left in Get Support

-915gb left

shabby — Thu, 22 Jun 2023 14:20:38 GMT

Well this is interesting, anyone else seeing this? 😂

Re: -915gb left

Handy1 — Thu, 22 Jun 2023 14:24:00 GMT

@shabby Seems to just be a glitch . Lots of customers reporting this . But your data still works correct ? pM is ore paid so you can’t go over or get surprised bill . But give this a try

Try again incognito/private mode

And or lap top /computer

simply try refreshing the page to check data plan / mins / add ons

For most up to date account info

Re: -915gb left

DennyCrane — Thu, 22 Jun 2023 14:25:11 GMT

My regular data looks fine, but one of my add on's is doing that.

Re: -915gb left

Meow — Thu, 22 Jun 2023 14:38:41 GMT

As long as you still have data available to use (meaning you get internet working) I would not worry.

It will be great to advise agent of that funny status so they can pass it to developers to fix it.

Re: -915gb left

XionBunny — Thu, 22 Jun 2023 14:54:14 GMT

The bugs just keep rollin' 🙄

Re: -915gb left

shabby — Thu, 22 Jun 2023 16:55:09 GMT

My data got fixed now, add-ons still messed up

Re: -915gb left

hTideGnow — Thu, 22 Jun 2023 17:00:31 GMT

thanks for the update @shabby

i think it is a slow fix. Mine is still showing wrong for both regular and add-on

Re: -915gb left

Greg16 — Thu, 22 Jun 2023 20:06:37 GMT

I'm having the same issue.
However my bonus addon data was removed from my account.

Anyone else have this issue?

Who would i even report this to? Thanks in advance.