topic Account activation 'stuck' in Get Support

Account activation 'stuck'

asdf2 — Thu, 22 Jun 2023 13:33:48 GMT

@CS_Agent can you please contact me? I have ported a number, activated my account, made payement and my service on my phone is working fine but I am unable to log into my account. It is still asking me to complete my activation.

Re: Account activation 'stuck'

softech — Thu, 22 Jun 2023 13:35:21 GMT

@asdf2

could be an issue with the account linking with your login.

For this, please open ticket with PM support:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Account activation 'stuck'

Handy1 — Thu, 22 Jun 2023 13:35:57 GMT

@asdf2 Please

message support directly

while your already here and logged in the community you can send a private message To CS_Agents click >>>here.<<<

Re: Account activation 'stuck'

asdf2 — Thu, 22 Jun 2023 13:37:37 GMT

Thank you.

Re: Locked out of account after email update—possible solution?

asdf2 — Sat, 15 Jul 2023 14:43:37 GMT

Ooh!!! I’ve been having this exact same problem for the last month and support unable to help. I’ll try this out

Re: Locked out of account after email update—possible solution?

softech — Sat, 22 Jul 2023 13:04:49 GMT

@asdf2 Try @Funny 's suggestions and let us know