topic Phone service in Get Support

Phone service

Rick78 — Wed, 21 Jun 2023 13:02:53 GMT

I need payment taken out so my phone works.

Re: Phone service

Handy1 — Wed, 21 Jun 2023 13:09:09 GMT

@Rick78 You can 611 if your remember the 4 Digit PIN code on account to make payment . Or with a voucher and 611 no PIN code needed . Or log into your my account and make manual payment . Also ensure you have auto pay on

Turn auto pay OFF/ON 3 easy clicks

Re: Phone service

softech — Wed, 21 Jun 2023 13:17:44 GMT

@Rick78 is your phone current suspended?

If it is suspended, it will show ON HOLD and there is a button "Pay now to resume service". Click on it and follow the step to make a manual payment

Alternatively, if you know the 4 digits account pin, call *611 form your phone and you can make a payment there