topic Re: Subscription Switch Clarification $39/20gb in Get Support

Subscription Switch Clarification $39/20gb

KIB — Tue, 20 Jun 2023 22:45:09 GMT

I'm currently on a $40/m / 15gb subscription. I also have many unused Add-ons collected for 4 years which are still unused completely. These include data / international minutes etc. My question is, If I switch to the currently available $39/20gb plan, will I lose these add-ons & rewards as well? I have not purchased any of these add-ons. TIA

Current Add-onsDisclaimer when switchingCurrent Rewards

Re: Subscription Switch Clarification $39/20gb

softech — Tue, 20 Jun 2023 22:10:46 GMT

@KIB yes you will be keeping your current add-ons and will stay on the current rewards system (legacy), you won't be force onto the new one with a plan change

The disclaimer is for those who have activation bonus, like 2GB for xx months or those promotion found under My Promotions section on My Account

So, no worry, make the plan change and enjoy

Re: Subscription Switch Clarification $39/20gb

abtest — Tue, 20 Jun 2023 22:11:22 GMT

@KIB- you will not loose any of those add-ons if you change plans.

Re: Subscription Switch Clarification $39/20gb

Handy1 — Tue, 20 Jun 2023 22:15:23 GMT

@KIB You won’t loose a thing you get to keep it all I can confirm I just did this switch myself and kept my add ons and rewards . Check it out

Re: Subscription Switch Clarification $39/20gb

hairbag1 — Tue, 20 Jun 2023 22:16:07 GMT

@KIB

all of those add-ons and Rewards will stay intact. Just don't ever opt outta Rewards in favour of Points.