topic Re: PM Payment Reminder SMS in Get Support

PM Payment Reminder SMS

4q — Tue, 20 Jun 2023 17:07:50 GMT

In the past, whenever my plan renewed, I would get a couple of SMS from Public Mobile. The first would be a reminder that the payment was due soon, and the second would be a confirmation that the plan had been successfully renewed.

I haven't received these SMS for the last two months. I did not knowingly unsubscribe.

Has PM stopped sending these to everyone, or is it just an issue with my account?

Re: PM Payment Reminder SMS

hairbag1 — Tue, 20 Jun 2023 17:09:16 GMT

@4q

those notices have ceased at least 4 mos ago...for everyone. Best to set a reminder on your phone.

Re: PM Payment Reminder SMS

LitlLdy — Tue, 20 Jun 2023 17:13:40 GMT

@4q , I haven’t received those in several months! I’m not sure if anyone gets them anymore!

I have a calendar app on my iPhone that I set popup/sound reminders for all my upcoming bills 1 week prior to bills payment due date & a reminder again 2 days prior! Otherwise I will never remember in time!

Re: PM Payment Reminder SMS

Handy1 — Tue, 20 Jun 2023 17:10:40 GMT

@4q pM seems to have stopped this back in April of this year

Re: PM Payment Reminder SMS

softech — Tue, 20 Jun 2023 17:10:47 GMT

@4q

some people like that , some people hate it, PM has stopped the texts for couple months already 😞

Re: PM Payment Reminder SMS

hairbag1 — Tue, 20 Jun 2023 17:23:59 GMT

@4q

another option is to get a prepaid debit card and add it to your account and set to Subscribed (formerly called Autopay). Then make sure to load $$ into it on payday or whenever you have the $$.

OR...get one of the new plans that run for 90 days. You pay up front, then only have to re-up the plan in 90 days but you can load $$ into Available Funds anytime through the 90 days.

Re: PM Payment Reminder SMS

BKNS27 — Tue, 20 Jun 2023 17:25:53 GMT

@4q

I have AutoPay so don’t have to worry about payments but I do login to my account roughly the day of the month my bill is due and print out a copy of my receipt. Love the new Payment section that allows you to click on the receipt…in the past, I had to set the range of my bill.

The new website/app will show the range of 30 days bill.

Re: PM Payment Reminder SMS

4q — Tue, 20 Jun 2023 20:18:51 GMT

Thanks for the confirmation. Indeed, Apr 19 was the date I got my last payment received confirmation SMS.