topic Re: Forgot to input referral code in Get Support

Forgot to input referral code

ryoku — Tue, 20 Jun 2023 17:03:00 GMT

Hey

I forgot to put my friends referral code when doing the activation process. Can someone please help me? The referral code is XXXXXX.

Re: Forgot to input referral code

Handy1 — Tue, 20 Jun 2023 17:00:59 GMT

@ryoku Please message support to apply it for you

Message support directly

while your already here and logged in the community you can send a private message To CS_Agents click >>>here.<<<

Add you may want to edit the code out of post as we are no supposed to post them here . Tap down arrow by the time stamp in your post and edit . To remove

Re: Forgot to input referral code

kb_mv — Tue, 20 Jun 2023 17:01:45 GMT

@ryoku wrote:
Hey
I forgot to put my friends referral code when doing the activation process. Can someone please help me? The referral code is XXXXXX.

@ryoku Please go back to your post and remove your referral code, it is against company policy to post them here. You can contact customer service and ask them to apply it after the fact though there is no guarantee that they will.

Private message CS agent at

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Forgot to input referral code

softech — Tue, 20 Jun 2023 17:02:47 GMT

@ryoku no worry, if it is an honest mistake, PM support can help. Just open ticket with them by direct message them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Forgot to input referral code

123mobile — Tue, 28 Nov 2023 00:22:37 GMT

@softech I have a similar issue. Referred my nephew but he didn't add the code. Every attempt to create a ticket or inquire in a chat ends in empty generic solutions. The link above doesn't currently help to open a ticket. Is there a different location? Thank you.

Re: Forgot to input referral code

softech — Tue, 28 Nov 2023 00:45:35 GMT

@123mobile

Try again, this link will open the message windows for CS agent and you can message them:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Alternatively , you can click on this link for CS agent : @CS_Agent , then click Send a Message button and then write them the message to open a support ticket