topic Re: Voicemail by MMS in Get Support

Voicemail by MMS

UmarS203 — Tue, 20 Jun 2023 04:16:15 GMT

Hey! I was wondering if there was a voicemail by MMS feature available here. I had it on Virgin Plus and it was amazing, any voicemail just came up as an audio file through text. If it's not available, is it possible to request it somehow?

Re: Voicemail by MMS

Hollister — Tue, 20 Jun 2023 04:15:19 GMT

@UmarS203

That feature is not offered at PM.

Here is the FAQ for vm at PM:

https://www.publicmobile.ca/en/bc/get-help/articles/voicemail-faqs

Re: Voicemail by MMS

computergeek541 — Tue, 20 Jun 2023 04:15:59 GMT

@UmarS203 wrote:
Hey! I was wondering if there was a voicemail by MMS feature available here. I had it on Virgin Plus and it was amazing, any voicemail just came up as an audio file through text. If it's not available, is it possible to request it somehow?

Sorryb, but there no such option. A third party service would need to be used.

Re: Voicemail by MMS

Nezgar — Tue, 20 Jun 2023 04:24:55 GMT

I used to be able to receive voicemails via MMS using 3rd Party service like YouMail.com, but since the transition to VoLTE serivce at Public Mobile since around March, the ability to customize conditional call forwards to a 3rd party service has been broken for many, if not most people. So I'm back to using regular Public Mobile voicemail for now... it was great while it lasted, especially since it was free!

Re: Voicemail by MMS

maximum_gato — Tue, 20 Jun 2023 04:30:34 GMT

@Nezgar

I was about to recommend You mail via this post but I forgot about the whole VoLTE glitch? But it may still work for @UmarS203 if his account is not provisioned for VoLTE or their device not supported?

@UmarS203

Here are @Nezgar 's instructions on set up if they will work for you?

https://productioncommunity.publicmobile.ca/t5/Get-Support/YouMail-app-for-voicemail-due-to-need-to-block-certain-caller/td-p/881376#M600158

Re: Voicemail by MMS

Proxima — Tue, 20 Jun 2023 08:43:32 GMT

I switched from Virgin to Public about 10 days ago. That’s the one feature i really miss dearly, I prefer to get my messages through an audio MMS text

Re: Voicemail by MMS

dust2dust — Tue, 20 Jun 2023 04:56:20 GMT

@maximum_gato- It's the other way around. It's actually that they have removed a function by virtue of their poor, proprietary, implemention of volte. Conditional call forwarding is broken for all those not on volte. Even with that, LitlLdy was successful in asking for it to be fixed with volte on. It doesn't just start working on its own.

Re: Voicemail by MMS

XionBunny — Tue, 20 Jun 2023 07:02:17 GMT

@Nezgar Oddly enough I'm provisioned for VoLTE and Youmail still forwards just fine, luck of the draw I guess.