topic Re: Ticket access in Get Support

Ticket access

usedhrt — Sun, 25 Jun 2023 15:47:03 GMT

I missed the 90 min window from bell tried to access ticket send , oops error

Re: Ticket access

Handy1 — Mon, 19 Jun 2023 23:02:51 GMT

@usedhrt There a number for live support to help restart the port request for you . Will send private messages and get it fixed

Re: Ticket access

esjliv — Mon, 19 Jun 2023 23:04:53 GMT

@usedhrt Use this link to: Contact Public Mobile Representatives (CSA) by submitting a PRIVATE MESSAGE to start a ticket to them here to get Bell to resend the SMS text to the Bell SIM card: Private Message to Public Mobile Customer Support Agents (CSA)

Re: Ticket access

usedhrt — Mon, 19 Jun 2023 23:08:01 GMT

What is the # or are you fixing for me?

Re: Ticket access

Handy1 — Mon, 19 Jun 2023 23:11:31 GMT

@usedhrt I sent it to your inbox here

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Ticket access

softech — Mon, 19 Jun 2023 23:13:06 GMT

@usedhrt

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

Re: Ticket access

hairbag1 — Mon, 19 Jun 2023 23:15:07 GMT

@usedhrt

look at the top of this page and you'll see the little envelop icon will be highlighted after @Handy1 sent you some valuable info.

Re: Ticket access

computergeek541 — Tue, 20 Jun 2023 00:06:45 GMT

@usedhrt wrote:
What is the # or are you fixing for me?

Please remember that none of the members who have responded here work for Public Mobile. Other members aren't able to fix issues account issues.