topic Re: transferring house phone to cell in Get Support

transferring house phone to cell

ianmdick — Mon, 19 Jun 2023 18:59:39 GMT

I tried transferring my house phone from Telus to Public Mobile. It doesn't take my street name which is a number (63) and when I went to cities, our city wasn't on it?

Help

Re: transferring house phone to cell

hTideGnow — Mon, 19 Jun 2023 19:04:27 GMT

HI @ianmdick If you are activating now, get a temporary new number first

After the activation is completed with the new number, submit a ticket with CS agent and ask them to help to put in the porting request for you due to the address problem. You can message them to submit ticket:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: transferring house phone to cell

ianmdick — Mon, 19 Jun 2023 22:53:55 GMT

Why would I have to get a temporary new number when I have a cell number already? I just want to transfer my home number to my cell. Should I just submit a ticket ?

Re: transferring house phone to cell

computergeek541 — Tue, 20 Jun 2023 00:11:13 GMT

@ianmdick wrote:
Why would I have to get a temporary new number when I have a cell number already? I just want to transfer my home number to my cell. Should I just submit a ticket ?

Taking a temporary nubmer is a step to get the Public Mobile account opened.