topic Re: @CS_Agent transfer number in Get Support

@CS_Agent transfer number

LWG — Sun, 18 Jun 2023 00:58:03 GMT

@CS_Agent, i need the number transfer sent again.

Re: @CS_Agent transfer number

softech — Sun, 18 Jun 2023 01:03:35 GMT

@LWG Porting out or poeting into PM??

different procedure, let us know

Re: @CS_Agent transfer number

LWG — Sun, 18 Jun 2023 01:06:04 GMT

Porting

Re: @CS_Agent transfer number

LWG — Sun, 18 Jun 2023 01:06:54 GMT

Porting from Fido

Re: @CS_Agent transfer number

BKNS27 — Sun, 18 Jun 2023 01:07:55 GMT

@LWG

Please leave your old active SIM in your phone and confirm with YES if you need the porting process restarted again then private message a CS_Agent.

Re: @CS_Agent transfer number

softech — Sun, 18 Jun 2023 01:08:11 GMT

@LWG

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

Re: @CS_Agent transfer number

LWG — Sun, 18 Jun 2023 01:13:15 GMT

Sorry I need the process started again. Yes is not working.

Re: @CS_Agent transfer number

softech — Sun, 18 Jun 2023 01:16:36 GMT

@LWG call the number I messaged you and they will re-trigger the porting process