topic Re: Bill and app errors in Get Support

Bill and app errors

Brispackman25 — Fri, 16 Jun 2023 23:56:10 GMT

I keep having technical issues trying to view my bill, pay my bill, and with the chat bot. I need to talk to a real person to help me figure somwthing out so that i will be able to pay the proper amount of my bill when the time comes.

Is there any way to speak to a person to help me figure all this out?

Re: Bill and app errors

hairbag1 — Fri, 16 Jun 2023 23:57:55 GMT

@Brispackman25

you could get payment vouchers at places like Shell Gas or London Drugs...then dial 611 to add them to your account.

Re: Bill and app errors

Hollister — Fri, 16 Jun 2023 23:59:04 GMT

@Brispackman25

Try logging in again into self service bit clear your browser cache and go incognito. Choose the Payment option and it should give you an upcoming amount due.

Re: Bill and app errors

BKNS27 — Sat, 17 Jun 2023 02:37:45 GMT

@Brispackman25

PM is done all online so no real staff to speak to…only by private messaging or create a ticket on Chat.

To access your account and make payment. Did you create a Eversafe ID before trying to access your account?

Click on Sign Up then login.