topic Re: Nickname in Get Support

Nickname

Victory1990 — Fri, 16 Jun 2023 23:07:00 GMT

Hey,

Why am I required to change Nickname? Can I have my old Nickname back?

Re: Nickname

softech — Fri, 16 Jun 2023 18:15:32 GMT

@Victory1990 you meant Community id? Yes, you can get it back and a quick process on PM side. But you will need to engage them via direct Message. So, message them now and you can get it back this evening:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Nickname

hairbag1 — Fri, 16 Jun 2023 18:17:47 GMT

@Victory1990

you'll need help from CSA for that..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of this page will be highlighted when they respond.

Re: Nickname

fujiyama — Fri, 16 Jun 2023 19:32:34 GMT

Copying the link to this post into your message to CS_Agents can help save you some time: https://productioncommunity.publicmobile.ca/t5/Announcements/New-Community-Account-Created-After-EverSafe-ID/td-p/985461

Message notifications are now in a drop down menu, you have to tap on your profile pic at the top right to see it.

Here's a quick link to your message inbox: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage