topic Re: What happened to the cheap plans? in Get Support

What happened to the cheap plans?

CheezyPenguins1 — Wed, 24 May 2023 21:54:16 GMT

Im looking through public mobiles' new online website and under "all plans" the lowest one now is $40. Are the $10, 15, 25, 35 dollar plans not offered anymore? What does this mean for people who already have those plans?

Re: What happened to the cheap plans?

softech — Wed, 24 May 2023 21:55:56 GMT

@CheezyPenguins1

$10 plan is long gone 🙂

Yes, $15 and $25 plans are still there. You will see them when you activate or when you make a plan change

Re: What happened to the cheap plans?

hTideGnow — Wed, 24 May 2023 21:57:06 GMT

HI @CheezyPenguins1 the "cheap" plans are still there. PM just didn't post it on the main plan page. But $15 and $25 plans are both available for plan change and activation

Re: What happened to the cheap plans?

wetcoaster — Wed, 24 May 2023 21:58:51 GMT

Generally plans are grandfathered here. As long as you were on the old version or have a screen shot that proves that you scheduled a plan change at next renewal to a plan that is no long in the current line-up, the according plan is generally honoured until you change it yourself.

As a side note: While no longer on the main website, the $15 and $25 3G speed plans are still available at sign-up and in your "My Account"

Re: What happened to the cheap plans?

Handy1 — Wed, 24 May 2023 21:59:42 GMT

@CheezyPenguins1 $10 plan been gone for quite some time but the $15 and $25 are still there .. check your my account to change plan

Scroll to bottom of page

Re: What happened to the cheap plans?

eyye — Thu, 25 May 2023 01:56:06 GMT

I have the same question while still waiting the new SIM card. can I still active with the $15 plan?

Re: What happened to the cheap plans?

softech — Thu, 25 May 2023 01:59:23 GMT

@eyye no worry, the $15 and $25 3G plan still available. They will be there when you activate

Once you have the sim card, download the app, setup an account first and then follow the instructions to activate new account

Re: What happened to the cheap plans?

eyye — Thu, 25 May 2023 02:03:10 GMT

Are you sure? But I still not received the new card. So sad

Re: What happened to the cheap plans?

softech — Thu, 25 May 2023 02:04:00 GMT

@eyye sure 🙂

Re: What happened to the cheap plans?

saber3s — Tue, 30 May 2023 23:15:38 GMT

All cheap plans are being phased out of PM, this has been happening for some time now (such as the old $10 and less plans), so either be prepared to pay more, go try another provider.

Re: What happened to the cheap plans?

hTideGnow — Tue, 30 May 2023 23:18:13 GMT

HI @saber3s the $10 plan (now $13) was long gone, unable to activate

but the $15 and $25 plans are still there for activation. And with the Public Points or old rewards, those plans are still cheaper than PM's main competitors

Re: What happened to the cheap plans?

sman123 — Fri, 16 Jun 2023 01:09:45 GMT

I'm still grandfathered in on the $13 plan. I also get a $4 loyalty credit, a $2 subscription credit, and a $1 refer-a friend credit. So my monthly cost is $6+tax. Do they still offer those credits or am I grandfathered in on those as well?

Re: What happened to the cheap plans?

Handy1 — Fri, 16 Jun 2023 01:15:03 GMT

@sman123 You will keep those rewards there tied to your account not your plan . So you can change plans if you like without fear of losing them or being switched to the new point system . You have to explicitly request to change to points . And please don’t there’s no going back it’s a one way street