topic Re: subject in Get Support

subject

Marcodesanto — Thu, 15 Jun 2023 07:13:02 GMT

my data wont work and i cant sign into my account it keeps saying unautorized.

Handy1 — Thu, 15 Jun 2023 07:19:37 GMT

@Marcodesanto Try rebooting the phone , and try again private mode incognito

also check

Outage map in your area:

Marcodesanto — Thu, 15 Jun 2023 07:21:15 GMT

Rebooting the phone and data still not work.

Marcodesanto — Thu, 15 Jun 2023 07:24:54 GMT

I had worried that public shut off my data even tho i didnt use it all yet

softech — Thu, 15 Jun 2023 10:12:22 GMT

@Marcodesanto the My Account issue is due to maintenance. PM has lots or random nightly maintenance. Site is now up in case you need access to it

For data issue, let us know if it is working again. A reboot is a good place to start