topic Re: Lost data network access in Get Support

Lost data network access

Jw604 — Thu, 15 Jun 2023 05:31:36 GMT

My phone just suddenly shows can't connect to public Mobile network. Looks like I still have normal calling texting access but no data. Not sure whats wrong with it.

Re: Lost data network access

echo8520 — Thu, 15 Jun 2023 05:34:33 GMT

I'm also having this issue.

Re: Lost data network access

dust2dust — Thu, 15 Jun 2023 05:45:35 GMT

Interesting. Me too. I think I've seen this before. I think LTE is down.

Adding - Still not but HSPA works fine. I wonder if people on volte could see if they can call.

Re: Lost data network access

miketamm — Thu, 15 Jun 2023 05:47:40 GMT

same here

Re: Lost data network access

dust2dust — Thu, 15 Jun 2023 05:54:48 GMT

@miketamm- Try airplane mode, no - then restart, no - then power cycle.

Re: Lost data network access

echo8520 — Thu, 15 Jun 2023 05:58:02 GMT

I think if this many people are reporting the same problem at the same time, the odds are much higher that there's an outage than there's something wrong with his device.

Re: Lost data network access

DennyCrane — Thu, 15 Jun 2023 05:59:00 GMT

Working fine for me in BC. Great download speeds, poor upload speeds though.