topic Re: Data not working in Get Support

Data not working

Schemo — Thu, 15 Jun 2023 05:38:17 GMT

It appears my data suddenly stopped working. I can still make and receive phone calls. Not sure where the issue lies but please advise.

Regards,

Mike Giampa

Re: Data not working

DennyCrane — Thu, 15 Jun 2023 05:45:00 GMT

This is a new problem? Have you logged in to see if you ran out of data? Try doing it from a browser in Incognito Mode. Also remember that PM is on a 30 day cycle, so your data resets on different days month to month.

Also check your phone settings to make sure you didn't set a data block after X amount of data was used.

Re: Data not working

RickyLee — Thu, 15 Jun 2023 05:43:50 GMT

No, both me and other post newer than this have a same problem like this while available data remaining

Re: Data not working

DennyCrane — Thu, 15 Jun 2023 05:46:41 GMT

I gave a number of suggestions and asked a number of questions, you're going to have to give us a bit more to be able to help you out.

Re: Data not working

BKNS27 — Thu, 15 Jun 2023 05:51:26 GMT

@Schemo

Try rebooting your phone by powering off then back on.

Re: Data not working

MrIcetea — Thu, 15 Jun 2023 06:01:00 GMT

I've had this happen. Just toss it on airplane mode for a minute and when you reconnect things should be back to normal. Alot of cell towers have been having minor complications across all platforms it seems lol