topic Re: Swapping phone plan in Get Support

Swapping phone plan

Hugh1 — Wed, 14 Jun 2023 22:39:57 GMT

My current phone plane is a 4g plan but next month I am switching it to the 5g plan. Do I have to buy a new sim card or can I still keep my sim card that is already in the phone?

Re: Swapping phone plan

Hollister — Wed, 14 Jun 2023 22:40:55 GMT

@Hugh1

You use the same card. Make sure to change plan on next renewal date.

Re: Swapping phone plan

Handy1 — Wed, 14 Jun 2023 22:41:11 GMT

@Hugh1 No just change plan for next renewal and your all good

Re: Swapping phone plan

dust2dust — Wed, 14 Jun 2023 22:41:26 GMT

No new sim required. Is your phone 5G compatible.

Re: Swapping phone plan

softech — Wed, 14 Jun 2023 22:41:53 GMT

@Hugh1 no need new sim card. Just the same one. To make full use of 5G , make sure your phone is 5G capable But even a 4G phone without 5G, you can still enjoy more data as well as using higher speed than the capped speed on 4G plans (so, you can have a speed greater than 100Mbps)

Re: Swapping phone plan

hTideGnow — Wed, 14 Jun 2023 22:42:38 GMT

HI @Hugh1 same SIM will do.

Re: Swapping phone plan

Proxima — Wed, 14 Jun 2023 23:29:19 GMT

you don’t need to have a new Sim card, the plan will automatically switch on your renewal date. no need to do anything from there on.