topic Need account number in Get Support

Need account number

Svit — Wed, 14 Jun 2023 18:21:17 GMT

Hi need my account number for number ending with

Re: Need account number

softech — Wed, 14 Jun 2023 18:12:02 GMT

@Svit you can login to My Account, go to Profile page and the Account number is there, under the Account Info box

https://myaccount.publicmobile.ca/en/account/my-profile

Re: Need account number

Handy1 — Wed, 14 Jun 2023 18:12:28 GMT

@Svit Please remove your phone number this is a public forum

Re: Need account number

Svit — Wed, 14 Jun 2023 18:21:46 GMT

Hi yeah I did try to login but the account number it shows is for my old public mobile number i need the account number for my number that I’m using which is

Re: Need account number

Handy1 — Wed, 14 Jun 2023 18:18:51 GMT

@Svit Edit number out of both post now … tap arrow by time stamp in each of your post and edit out your phone number this is a public forum . We are customers like you trying to help

Re: Need account number

LitlLdy — Wed, 14 Jun 2023 18:27:33 GMT

@Svit , for your own privacy & security please remove your phone # from your post & message. Please do not post any private information here due to this is a public / open forum. We are all Customers here that help each other when we are able to but we do not work for Public Mobile!

Edit: @Svit , If you are unable to get access to the account for your new phone number

You can send a private message to a CS_Agent: -> https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Customer Support Agents are available from:

Monday to Sunday: 9 AM to 10 PM EST

A CS_Agent will respond back in your Community mailbox at the top right of this page (envelope icon to the left of your community avatar).