topic Activation in Get Support

Activation

Lyler2012 — Wed, 14 Jun 2023 02:38:57 GMT

Hi I am having problems with activation I have money on my card but it keeps saying payment fails

Re: Activation

abtest — Wed, 14 Jun 2023 02:46:14 GMT

@Lyler2012- First, check your credit card to see if a payment actually went through. If not, retry activation with your browser in incognito/privacy mode. Is this a prepaid card?

Re: Activation

Handy1 — Wed, 14 Jun 2023 02:54:14 GMT

@@Diet make sure your credit card wasn’t charged if not try again on and do so in private mode incognito mode . Also if it failed on website try the app I ran into that problem today myself and when I did it in that app payment when thru . If you have been charged put SIM card in phone and reboot the device

Re: Activation

Lyler2012 — Wed, 14 Jun 2023 04:26:59 GMT

No it’s a visa debit