topic Re: New plan in Get Support

New plan

dylalee — Tue, 13 Jun 2023 20:18:51 GMT

Hello. Can you please verify if I will get 90GB for 3 months?

how long do I get the extra +15GB?

Re: New plan

softech — Tue, 13 Jun 2023 20:22:56 GMT

@dylalee did you just join or you are existing member just click Change Now when you make the plan change?

If you are , then just login My Account once more using Incognito mode, you should see the plan details on the Overview page as well as Subscription & Add-ons page. You should see the full 90GB there (for use for the next 90 days)

Re: New plan

dylalee — Tue, 13 Jun 2023 20:44:54 GMT

I am an existing client and I know how to change the plan. Just need verification if I get the 15 + 15 GB every month? And if all of the data is given at the start of the month on a 90 day renewal.

Re: New plan

computergeek541 — Tue, 13 Jun 2023 20:52:41 GMT

@dylalee wrote:
I am an existing client and I know how to change the plan. Just need verification if I get the 15 + 15 GB every month? And if all of the data is given at the start of the month on a 90 day renewal.

Public Mobile doesn't have monthly plans. The plans are either 30 or 90 days. 90GB is given when the plan starts. The plan can be changed by pre-scheduling a change to occur when youl would have otherwised renewed. This can be done from your Self Serve account.

Re: New plan

hairbag1 — Tue, 13 Jun 2023 21:21:55 GMT

@dylalee

you'll have 90GB for your use in 90 days...you can use it all up in a week or stretch it out over the 90 days. When your next regular plan renewal occurs, you'll get another 90GB's of data for the next 90 days usage.

Re: New plan

computergeek541 — Tue, 13 Jun 2023 21:31:50 GMT

Re: New plan

ckl88 — Tue, 13 Jun 2023 23:18:59 GMT

Sorry, misread plan. Deleted post.

Re: New plan

dylalee — Wed, 14 Jun 2023 00:50:38 GMT

I am confused now. How much data do I get over 90 days?
@CS_Agent in our Community

Re: New plan

softech — Wed, 14 Jun 2023 00:59:12 GMT

@dylalee 90GB for 90 days. All 90GB will be give to you on Day 1 for you to use within 90nsays