topic Re: 90 day plan 3x rewards? in Get Support

90 day plan 3x rewards?

Johnovich — Sun, 11 Jun 2023 05:58:46 GMT

Hi,

Could anyone who switched to 90 day plan confirm that they got 3x reward instead of 1x?

Re: 90 day plan 3x rewards?

NDesai — Sun, 11 Jun 2023 06:39:17 GMT

@Johnovich Yes, you will get 3x the current rewards. It used to be that you get all at the same time before renewal like $6 for AutoPay, but not sure how it works with Points system on a new 90 days plan.

Re: 90 day plan 3x rewards?

BKNS27 — Sun, 11 Jun 2023 08:18:39 GMT

@Johnovich

Yes, anyone can switch over to the 90 days but make sure you renew on the renewal date so you be charged for the old plan plus the new 90 day plan. You will get 3 times the points and you will also get 3 times the data over the 90 days to use up.

Re: 90 day plan 3x rewards?

Handy1 — Sun, 11 Jun 2023 09:48:27 GMT

@Johnovich You will get 3x the rewards here’s how support explained it to me

Hey Handy1,

Thank you for contacting us!

I'm Christopher and I'll be more than glad to assist you.

If you're on a 30-day plan and you get 8$ in total in rewards per 30 days, you will get triple the amount on a 90-day plan.

However, with the new system, they will be applied each 30 days.

So basically, you make a payment each 90 days, but the system keeps applying the rewards as 8$ each 30 days.

When you reach the new renewal you will have accumulated 24$ in total.

If you need account-related information, I will need you to authenticate your account.

To authenticate, please provide me your Public mobile phone number and the 4-digit account security PIN.

Let me know what you think.

I await your reply.

Regards,

Christopher - Public Mobile CS_Agent

Re: 90 day plan 3x rewards?

Veni — Sun, 11 Jun 2023 10:40:19 GMT

My advice stay on 30 days plan. It's all bs no transparency at all. But it's your choice to try it. Good luck.

Re: 90 day plan 3x rewards?

Klept — Sun, 11 Jun 2023 10:48:40 GMT

@Handy1 thank you for the explanation. Based on the feedback they provided, wouldn’t you be missing 2 months rewards for your first 3-month payment then? It sounds like the current 3 months rewards are deducted on the next payment instead of current.

Re: 90 day plan 3x rewards?

Veni — Sun, 11 Jun 2023 10:51:36 GMT

Thanks a lot. Many are not getting it. Thanks for your answer.

I don't know why like that. It's clear. But you know what no wondering PM is taking away lot of things and changing them. Good luck.

Re: 90 day plan 3x rewards?

Veni — Sun, 11 Jun 2023 11:01:15 GMT

Kelpt understood. So try to subscribe then sign out. Sign back in. Go to payments and you'll see it clear.

$117 - one month auto pay even though they will charge you for 3 months right away. Then the equivalent of how many years you've been with PM let say 5 years they will deduct $5 instead of $15 even though you are paying for 90 days.

People are confusing between earning new rewards and rewards that are already earned over the years.

There is no use to talk with a deaf.

Even CS agent told me that I'm right I should be getting them right away but they have problems with the new system.

You know it's a bs 😒. But anyway I'm tired of it.

Good luck.

Re: 90 day plan 3x rewards?

Veni — Sun, 11 Jun 2023 11:07:37 GMT

That's all wrong. You won't get them all .

You get one month only for your first 90 days subscription.

Confirmed by CS Agent.

Re: 90 day plan 3x rewards?

softech — Sun, 11 Jun 2023 12:48:35 GMT

@Klept @Johnovich

Public Points could be different as they are earned by 5% points back. But for the legacy rewards system, this is what we believe:

For PM, rewards are earned at the end of a plan cycle. PM will be credited to your accoun on the last day of the end of the cycle

Assuming there is a $10 rwards discount monthly , a $44-30Gb plan but $5 off/month for 90 days plan :

When you schedule a 90 days plan change, since your current plan has a 30 days cycle, your rewards credit for next renewal (for the new 90 days plan), will be a one month rewards ($10 in your case). Therefore your payment will be $117-$10 (one month rewards) + tax
(and a reminder, you will get the full 90 GB of data on day 1 for used on the next 90 day)
On you subsequent renewals, at the end of a 90 days cle, a 3 months worth of rewards ($30) will be added to your account on the last day of the 90 days cycle. So, you will be paying $117 - $30 + tax when you renew

Hope this helps

Re: 90 day plan 3x rewards?

Klept — Sun, 11 Jun 2023 13:05:42 GMT

Thank you for the example. So it is a pre-paid billing system that is using a post-paid reward system. My main issue is this information is not listed upfront and is misleading on the rewards page which indicates if you are on a 90 plan, you get 3x the reward. It seems to go against their “no surprised” mentality and reality is if you jump on a 3 month plan, you are missing 2 months of rewards which is in some cases, equivalent to the whole bill. I would have second thoughts about switching if I don’t actually use that much data as you will never get that back even though you already paid for 90 days upfront. I saw someone else’s comment that if you’re moving from a 3 month to 1 month plan then you should get 3x the rewards. I have to wonder if that is being implemented based on this system.

Re: 90 day plan 3x rewards?

Handy1 — Sun, 11 Jun 2023 13:18:44 GMT

@Klept I don t think so no , because you get the $5 credit up front for paying 90 day $39 instead of $44.. I actually Payless then the $117 . In my case $98 + tax based on current rewards … so then as I accumulate 3x the rewards over 90 days for the following renewal .. it will pay $60 + tax for the next 90 days . then if I ever switch back to a 30 day cycle I’ll have the $57 credit just waiting to be used

Re: 90 day plan 3x rewards?

softech — Sun, 11 Jun 2023 13:25:28 GMT

@Klept

are your on the old legacy rewards system? Yes you can say the billing system is prepaid but rewards are postpaid. Rewards is earned at the completion of the plan cycle. I thinks it is fair, if not, people could be changing plan couple times a month and earning rewards like friend rewferal discount multiple times

As said above, coming from a 30 days plan to 90 days, you effectively only completed a 30 days plan and earn 1x rewards in the plan change payment. (You didn't really loss 2 months rewards because only a 30 days cycle was completed )

For subsequent renewals, you have completed a 90 days cycle and hence you earned the rewards for that 90 days, thos is the 3x rewards you are getting

Add: From what we see, the $5 discount/month for 90 days plan are given at the beginning, just Rewards are earned after completion of a full plan cycle

Re: 90 day plan 3x rewards?

Veni — Sun, 11 Jun 2023 13:55:03 GMT

So the question is why pay for 3 months ahead why not month to month????

Bs bs bs .

Re: 90 day plan 3x rewards?

Handy1 — Sun, 11 Jun 2023 13:58:27 GMT

@softech I think what some here are forgetting is even when you first join PM on a 30 day cycle you pay the full plan price , before you start to earn rewards ,, so the same holds true for the 90 day plans . For the final 60 days of first time services .. the reward come at the end of that 90 day cycle

Re: 90 day plan 3x rewards?

Handy1 — Sun, 11 Jun 2023 13:59:22 GMT

@Veni To save $5 bucks on the plan that’s why people will opt for $90 day

Re: 90 day plan 3x rewards?

Veni — Sun, 11 Jun 2023 13:59:27 GMT

Has nothing to do with the discount. Discount is for the plan not loyaltyyyyyyyyyyyyyyyyyyy.

Autopayyyyyyyyyyyyyyyy

You pay for 3 mothsssssssss in advance you get you rewards at the same time that's how it was for years there are not postpaid.

It's all new but no transparency.wowwwwwwwwwwww

Re: 90 day plan 3x rewards?

softech — Sun, 11 Jun 2023 13:59:56 GMT

@Veni it is a personal choice, no right or wrong

GOOD: you get some extra saving, at least $5 /month

Good or Bad: you get all 3 months of data upfront, so you can spend more data on one or two particular month(s) without worrying using up the data. But that also means some control and don't use up 90 days of data in one month

Bad: this is pretty much a 90 days contract, you are locked in

Re: 90 day plan 3x rewards?

Veni — Sun, 11 Jun 2023 14:02:37 GMT

Don't worry Amigo I cancelled it but I hate the BSsssssss. Some are trying to say the wrong is right now the right is right. Everybody should know about BS and stop defending PM wrong doing.

CS agent confirmed that I'm right. Capichi?????????

Re: 90 day plan 3x rewards?

Veni — Sun, 11 Jun 2023 14:04:22 GMT

Thank you. You don't get it. I'm blind you know. I can't make a difference between loyalty and discount. Bsssssss