topic Re: activet my number in Get Support

activet my number

nissan — Mon, 12 Jun 2023 22:07:18 GMT

hi pliz activet my number

Re: activet my number

nissan — Mon, 12 Jun 2023 22:07:51 GMT

i have a one problem

Re: activet my number

softech — Mon, 12 Jun 2023 22:25:42 GMT

@nissan give us more details.

new activation and sim card does not work?

try to reactivate a suspended/on hold account?

Re: activet my number

nissan — Mon, 12 Jun 2023 22:27:35 GMT

i change my number but this new number no work

Re: activet my number

nissan — Mon, 12 Jun 2023 22:28:02 GMT

reactivet

Re: activet my number

softech — Mon, 12 Jun 2023 22:29:23 GMT

@nissan first, if you login to My Account now, login using Incognito mode, do you see your account Active or On Hold (suspended)?

Re: activet my number

hairbag1 — Mon, 12 Jun 2023 22:30:15 GMT

@nissan

did you follow instructions for successful port of your number ?

https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

Re: activet my number

nissan — Mon, 12 Jun 2023 22:32:37 GMT

i have done it but it tells me that i have exceded the number chang limit

Re: activet my number

softech — Tue, 13 Jun 2023 01:08:56 GMT

@nissan So, you have changed phone number multiple time this cycle alread?

First, do you see yor phone connected to PM network? Try to reboot the phone

Try to make an outgoing call, does it work?

Re: activet my number

Handy1 — Tue, 13 Jun 2023 01:09:06 GMT

@nissanplease

Message support directly

while your already here and logged in the community you can send a private message To CS_Agents click >>>here.<<<

Re: activet my number

nissan — Tue, 13 Jun 2023 01:09:27 GMT

yes

Re: activet my number

nissan — Tue, 13 Jun 2023 01:11:39 GMT

thamks

Re: activet my number

nissan — Tue, 13 Jun 2023 01:12:56 GMT

what is pm network???

Re: activet my number

softech — Tue, 13 Jun 2023 01:15:37 GMT

@nissan PM network. Public mobile network

is your phone showing connected to Public Mobile network?

can you at least make outgoing calls?

Re: activet my number

nissan — Tue, 13 Jun 2023 02:51:53 GMT

hi i settings pm network but no working

Re: activet my number

nissan — Tue, 13 Jun 2023 02:52:55 GMT

i live in edmonton but i changed my number is de another province

Re: activet my number

Handy1 — Tue, 13 Jun 2023 02:52:59 GMT

@nissan please

Message support directly

while your already here and logged in the community you can send a private message To CS_Agents click >>>here.<<<