topic Re: What Pin?! in Get Support

What Pin?!

Kellyj — Mon, 12 Jun 2023 21:44:32 GMT

So I guess I set up a 4 digit pin.

I don’t remember doing it. I only ever use one and that’s not it.

can I reset it somehow? Is there somewheee with my account info etc where I can make changes?

Handy1 — Mon, 12 Jun 2023 21:45:41 GMT

@Kellyj Yes tap the pencil in your profile tab in my account and change it there

softech — Mon, 12 Jun 2023 21:46:08 GMT

@Kellyj you can reset the 4 digits account pin from My Account. just go to Profile page, click on the Pencil besides PIN and you can reset it

https://myaccount.publicmobile.ca/en/account/reset/pin

BKNS27 — Mon, 12 Jun 2023 21:56:02 GMT

Yes this is something you create during the activation of your SIM but you can change it any time in your account under the Profile section.