https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-esim/m-p/997943#M694465 <P>I activated a new plan on iphone and transfer number from koodo but the app didn't let me download esim.</P> Mon, 12 Jun 2023 01:42:55 GMT hailing 2023-06-12T01:42:55Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-esim/m-p/997943#M694465 <P>I activated a new plan on iphone and transfer number from koodo but the app didn't let me download esim.</P> Mon, 12 Jun 2023 01:42:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-esim/m-p/997943#M694465 hailing 2023-06-12T01:42:55Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-esim/m-p/997944#M694466 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/295780">@hailing</a>&nbsp; so, you get to the download QR part and unable to download?</P><P>There was issue with eSIM activation earlier and I hope that issue is now resolved.</P><P>But please open a ticket with PM support and have them to further investigate.&nbsp; Message them here:</P><DIV class=""><DIV class=""><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</SPAN><FONT size="2"><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></FONT></DIV></DIV><DIV class=""><DIV class=""><EM>**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.&nbsp; CS Agent will reply to you there</EM></DIV></DIV> Mon, 12 Jun 2023 01:46:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-esim/m-p/997944#M694466 softech 2023-06-12T01:46:30Z