topic Data not working on iPhone 11 in Get Support

Data not working on iPhone 11

Dan06 — Sun, 11 Jun 2023 23:56:25 GMT

I'm a new PM customer (iPhone 11). Voice calling and texting works, but data doesn't work. Switched the SIM card to an iPhone 13 and data worked. Any ideas why data is not working on my iPhone 11 and how to fix it?

Re: Data not working on iPhone 11

HALIMACS — Mon, 12 Jun 2023 00:11:54 GMT

@Dan06

Try resetting the APN.

Also check... Do you have remaining data left and do you have a data limit set on your device?

For APN, see this article from Public Mobile:

Changing APN Settings on iPhone | Help Articles | Public Mobile

Re: Data not working on iPhone 11

will13am — Mon, 12 Jun 2023 00:37:22 GMT

@Dan06 , try initiating a network reset on your phone.