topic Sim Cards in Get Support

Sim Cards

Nccap — Sat, 10 Jun 2023 00:05:27 GMT

How long do the sim cards usually take to come in the mail. I ordered them May 30th and we still don't have them.

Re: Sim Cards

softech — Sat, 10 Jun 2023 00:40:27 GMT

@Nccap usually between 5 days to 3 weeks

Since it has been 10 days already, just message support for order update:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Sim Cards

LitlLdy — Sat, 10 Jun 2023 01:00:25 GMT

@Nccap wrote:
How long do the sim cards usually take to come in the mail. I ordered them May 30th and we still don't have them.

@Nccap , it took over 3 weeks for me to receive my SIM Card from Public Mobile delivered through Canada Post! Some get theirs much faster! It says 5 - 10 business days!

Please use @softech suggestion to send a private message to CS_Agent to inquire about yours.