topic Multiple lines under 1 account in Get Support

Multiple lines under 1 account

Wor784 — Sun, 11 Jun 2023 00:16:09 GMT

I am wondering if someday PM will allow me to hold all my family phones under 1 account to manage. Is this something that is even on the radar for PM? It’s tedious to have 3 separate logins, I have to make extra email addresses for 2 of them.

Re: Multiple lines under 1 account

abtest — Fri, 09 Jun 2023 11:50:59 GMT

@Wor784 - Unfortunately that is not possible with PM. Each account can only have one line attached to it.

Re: Multiple lines under 1 account

Handy1 — Fri, 09 Jun 2023 12:00:14 GMT

@Wor784 No you can’t . Each account needs it own email per line

Re: Multiple lines under 1 account

softech — Fri, 09 Jun 2023 12:43:55 GMT

@Wor784 one email-one account/line. I don't think PM will make change for this at all , it has been like this from the beginning. PM is a prepaid provider and trying to make everything simple. Sorry about that 😞

Re: Multiple lines under 1 account

esjliv — Fri, 09 Jun 2023 13:22:32 GMT

@Wor784 - no word of this happening with PM. But, what do we know, other than was IS already happening, or what may be posted in PM's announcements.

Re: Multiple lines under 1 account

Lcoggs — Fri, 09 Jun 2023 13:46:53 GMT

I agree this would be very convenient, however, PM stands by its simple platform, and therefore it will probably stay as a one-user program.

Re: Multiple lines under 1 account

hTideGnow — Fri, 09 Jun 2023 13:51:21 GMT

HI @Wor784 yes, you don't need separate email for the separate phone lines. This is what it is for now. And since PM just updated My Account , I don't think any dramatic change will be coming any time soon.