topic Re: Phone transfer failed. Support request form failed. in Get Support

Phone transfer failed. Support request form failed.

Tpd — Thu, 08 Jun 2023 22:28:39 GMT

@CS_Agent

My number port failed.

When I tried to submit a support ticket, the submit button would not enable no matter what data I put in the fields.

Please help me port.

Re: Phone transfer failed. Support request form failed.

hairbag1 — Thu, 08 Jun 2023 22:36:34 GMT

@Tpd

watch the little envelop icon on top right side of page will be highlighted when I send the porting assist help line number.

Re: Phone transfer failed. Support request form failed.

LitlLdy — Thu, 08 Jun 2023 22:48:43 GMT

@Tpd , hi you won’t reach a CS_Agent here . This is a public/open forum for Customers to post & receive responses back from other Customers sorry. Unfortunately the virtual assistant/chatbot is still broken!
You can send a private message to a CS_Agent from your community mailbox using the method below.

You can send a private message to a CS_Agent: -> https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Customer Support Agents are available from:

Monday to Sunday: 9 AM to 10 PM EST

A CS_Agent will respond back in your Community mailbox at the top right of this page (envelope icon to the left of your community avatar).