topic Weak phone reception from home. 3G LTE in Get Support

Weak phone reception from home. 3G LTE

STEON1 — Wed, 07 Jun 2023 22:14:13 GMT

Will 4G service improve phone reception in home? Thanks

Re: Weak phone reception from home. 3G LTE

DDM69 — Wed, 07 Jun 2023 17:30:55 GMT

@STEON1 it really depends on the location of the tower you are connecting to...so no. Not necessarily.

Re: Weak phone reception from home. 3G LTE

pmbc — Wed, 07 Jun 2023 17:34:23 GMT

@STEON1 I don't think it will improve 3G vs 4G signal strength too much.

Re: Weak phone reception from home. 3G LTE

STEON1 — Wed, 07 Jun 2023 17:37:38 GMT

Thanks, am able to get a somewhat stronger signal in house if I switch in mobile networks to WCDMA/GSM from the LTE?WCDMA/GSM network

Re: Weak phone reception from home. 3G LTE

Dunkman — Wed, 07 Jun 2023 17:38:14 GMT

@STEON1

Probably not. Public mobile 3G plans is actually LTE connection capped to 3G speeds. How is your phone set up? Are you manually connected to 3G, LTE or Auto? If you manually connect to 3G network, then you can try to connect to LTE or Auto to see whether it makes a difference (even on 3G plan).

If you have a VoLTE enabled phone, Public mobile has began to switch customers to VoLTE service. This service can be used on the 3G plans also. That may make calling experience better.

https://www.publicmobile.ca/en/on/get-help/articles/volte

Re: Weak phone reception from home. 3G LTE

STEON1 — Wed, 07 Jun 2023 17:41:21 GMT

Hope VoLTE comes soon.