topic Re: Having trouble in Get Support

Having trouble

Janeeliz — Wed, 07 Jun 2023 02:39:19 GMT

Hi there, I've been on here a few times. Could I please have the link to talk to an agent directly? I've been through everything else and I don't have that link available anymore. Thanks, people.

Re: Having trouble

hairbag1 — Wed, 07 Jun 2023 02:40:29 GMT

@Janeeliz

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Having trouble

Handy1 — Wed, 07 Jun 2023 02:44:03 GMT

@Janeeliz here’s one

Message support directly

while your already here and logged in the community you can send a private message To CS_Agents click >>>here.<<<

Re: Having trouble

esjliv — Wed, 07 Jun 2023 11:51:20 GMT

@Janeeliz - you don't necessarily need to keep a record of the link, you just need to know how to locate the information on Public's site when needed.

For your reference, you can use the “Get Help” section at the top of the screen above: https://www.publicmobile.ca/en/ns/get-help, and in the “Start your Search here” box type 'customer support agent' to get two methods to Contact a Customer Support Agent (CSA) with Public Mobile.